{"id":363,"date":"2017-03-31T13:38:00","date_gmt":"2017-03-31T11:38:00","guid":{"rendered":"https:\/\/www.canalchat.com\/en\/?page_id=363"},"modified":"2017-08-28T11:29:10","modified_gmt":"2017-08-28T09:29:10","slug":"webchat","status":"publish","type":"page","link":"https:\/\/www.canalchat.com\/en\/webchat\/","title":{"rendered":"WEBCHAT"},"content":{"rendered":"

Live & interactive text conversation<\/strong><\/h2>\n

\"\"We design and produce moderated<\/strong> \u00ab\u00a0one-to-many\u00a0\u00bb live text conversations. A webchat is a unique opportunity for a CEO, a leader or an expert, to answer questions from an audience during a one-hour session\u00a0on a secured platform.<\/p>\n

A webchat event takes place in 3 stages :<\/strong><\/p>\n

\u2013 BEFORE THE WEBCHAT :\u00a0Announcement of the rendez-vous<\/strong><\/a>
\nUsers can ask questions in advance and vote for the questions they wish to see answered.<\/p>\n

\u2013 DURING THE WEBCHAT : Live Q&A session<\/strong><\/a>
\nUsers ask questions live. Once selected at moderation, a question is published on the webchat interface\u00a0along with the guest’s corresponding answer.<\/p>\n

\u2013 AFTER THE WEBCHAT :<\/strong>\u00a0 Distribution of the edited conversation<\/strong><\/a>
\nThe transcription of all Q&A is available online.<\/p>\n

 <\/p>\n

Services provided\u00a0for each webchat :<\/u><\/strong><\/p>\n

CUSTOMIZATION OF THE EVENT<\/strong>
\n\u2022 Custom templates & skins, graphic design in line with your corporate style\"\"
\n\u2022 Hosting, development & integration of our user-friendly webchat platform
\n\u2022 Editorial guidance to organise your live conversation<\/p>\n

MODERATION OF ALL INPUTS<\/strong>
\n\u2022 Full moderation of questions asked by the audience in order to filter and prioritize\u00a0the most relevant ones. An expert from\u00a0our team runs the moderation tool in collaboration with you.<\/em><\/p>\n

FACILITATION OF THE WEBCHAT <\/strong>
\n\u2022 Live re-transcription of the guest\u2019s answers
\n\u2022 Publication of live pictures
\n\u2022 Media management (slideshow, polls, etc.)<\/p>\n

DEDICATED GUIDANCE AND SPECIFIC REPORT<\/strong>
\n\u2022 On-site support & personal project management
\n\u2022 Complete and edited transcript of the conversation
\n\u2022 Detailed statistical assessment of your event with KPI
\nTailor your event with a set of varied features !<\/u><\/strong>
\n\"\"
\nENGAGEMENT<\/strong>
\n\u2022 Votes on questions asked in advance and\u00a0during the live session
\n\u2022 Live and post-event survey & polls
\n\u2022 Integration of the conversation on social networks (Twitter, Facebook, etc.)<\/p>\n

MEDIA<\/strong>
\n\u2022 Short video to promote the event
\n\u2022 Highlights of the event in a video format
\n\u2022 Data, pull quotes, live quotes, etc.<\/p>\n

DISTRIBUTION
\n<\/strong>\u2022 Multilingual versions : real-time translation
\n\u2022 Responsive Web Design
\n\u2022 Open integration on any corporate platform of our dialogue tool<\/p>\n

SECURITY AND ACCESSIBILITY<\/strong>
\n\u2022 Technical architecture CDN sized to accommodate large\u00a0audiences
\n\u2022 Compliance and adaptation to the company network (if needed)
\n\u2022 Authentication : IP-based restrictions to access the dialogue and the live interaction protocol<\/p>\n

EDITORIAL <\/strong>ASSISTANCE<\/strong>
\n\u2022 Dry run : rehearsal to prepare for the live event
\n\u2022 Dashboard : analytics to monitor your event\u00a0during the live session
\n\u2022 Semantic study
\n\u2022 Guest advising on this unique\u00a0online interactive format<\/p>\n

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